Talk to the people who build it
Questions about a conversion, a plan or anything else - a person who builds Converts Me reads every message.
- EmailUsually answered the same daysupport@converts.me
- Support ticketsEvery reply kept in one threadFor customers, from your account
- This formRead by the people who build Converts Me
For anyone, account or not
Send us a message
We'll reply to the email you give.
Frequently asked questions
Some answers before you write.
How quickly will I hear back?
Usually the same day. Every message is read by the people who build Converts Me, so there's no first line of support to get past.
I'm a customer and a conversion isn't working. Where do I go?
Open a ticket from Support in your account. It's tied to your account, so we can look into it straight away, and every reply stays in one place.
Do I need an account to convert?
No. Every converter works without one, up to the free plan's daily limit. An account adds a plan, larger files and credits for transcription, translation and voices.
Can I change or cancel my plan without writing to you?
Yes. Everything about your plan is under Billing in your account: upgrade, downgrade or cancel at any time, and every invoice is kept there.
Who is behind Converts Me?
Maxotek LLC, the company behind ToolSlick, whose converters Converts Me was built from in 2022.